Must be 18+ to purchase. Ships from USA within 2 weeks. Please keep in mind that these are handmade, decorative items & must be treated with lots of TLC. To clean: Gently wipe inside of the shield & nipple with a baby wipe or pacifier wipe or a wet paper towel & a small amount of gentle antibacterial soap. Rinse with lukewarm water (avoid heat). Do not submerge. Do not attempt to disassemble pacifier or remove handle. All pacifiers are glued together to increase durability & longevity. If you like to chew or bite, we recommend purchasing a plain sheild pacifier. Nipple replacement is possible, but tricky & not recommended as embellishments could be damaged in the process. Do not store in tight or cluttered spaces as the friction can, over time, loosen the embellishments. Do not expose to extreme heat or cold. Always allow your package to come to room temperature before handling its contents. Sanitize before use. We are not responsible for lost or stolen packages. Please provide a complete address, including apartment number (if applicable) at checkout. All sales final. No returns or exchanges. If your pacifier is damaged during shipment, please notify us ASAP. See FAQ for further information of store policies & shipping.